Privacy Policy

This Privacy Policy explains what personal information Shop Disco Cowboy Hats may collect, why it is used, when it may be shared, and the choices available to you when you browse the website, contact us, create an account or place an order.

Last updated: October 31, 2026

Information covered by this policy

Personal information is information that identifies you or can reasonably be connected with you. The information involved depends on how you use Shop Disco Cowboy Hats.

Category	Examples	Why it may be used
Contact information	Name, email address, telephone number	Respond to questions and provide customer support.
Order information	Products, order number, billing and delivery details	Process, deliver, support and document purchases.
Account information	Login details, saved addresses and order history	Provide account features and protect access.
Payment-related information	Payment status and transaction references	Complete and reconcile transactions. Payment-card details are handled by the applicable payment provider rather than stored directly by Shop Disco Cowboy Hats when the checkout is configured that way.
Communications	Contact-form messages, support requests and related attachments	Answer requests, resolve problems and maintain service records.
Device and usage information	IP address, browser, device type, requested pages, timestamps and cookie identifiers	Operate, secure, diagnose and improve the website.

How Shop Disco Cowboy Hats collects information

Information may be collected directly from you when you complete a form, create an account, use checkout or communicate with Shop Disco Cowboy Hats. Some technical information is collected automatically by the website, hosting environment, security tools and ecommerce software. Information may also come from service providers involved in payment, delivery, fraud prevention or website operation.

How personal information is used

• Provide the website, cart, checkout, account and order-related services.
• Process transactions and send operational messages about an order.
• Respond to product, delivery, return, accessibility and customer-service questions.
• Prevent misuse, investigate security events and protect customers and the website.
• Maintain business, tax, accounting and dispute records where required.
• Analyze and improve website reliability, usability and product information.
• Meet applicable legal obligations and enforce published store terms.

Cookies and similar technologies

Shop Disco Cowboy Hats may use cookies or similar technologies for essential functions such as maintaining a cart, remembering a session, securing account access and supporting checkout. Additional analytics or marketing technologies, if enabled, should be described through the site’s cookie or consent controls. Browser settings can block or delete cookies, but disabling essential cookies may prevent parts of the store from working correctly.

When information may be shared

Personal information may be provided to service providers only as reasonably needed to perform services for Shop Disco Cowboy Hats, such as hosting, ecommerce, payment processing, delivery, security, communications, analytics, professional advice and legal compliance. Information may also be disclosed when required by law, to protect rights and safety, to investigate misuse, or as part of a business transaction subject to appropriate safeguards.

Shop Disco Cowboy Hats does not treat a support request or checkout transaction as consent to receive unrelated promotional email.

How long information is retained

Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including customer service, order administration, security, accounting, tax, dispute and legal requirements. Retention periods can differ by record type. Information may be deleted, anonymized or securely retained when an applicable obligation requires it.

Security

Shop Disco Cowboy Hats uses administrative and technical measures intended to protect personal information. No website or transmission method can guarantee absolute security. Protect your account credentials, use a unique password and contact Shop Disco Cowboy Hats if you believe an account or order has been accessed without authorization.

Your privacy choices and requests

Depending on where you live and subject to applicable exceptions, you may be able to request access to, correction of or deletion of certain personal information, or object to particular uses. Shop Disco Cowboy Hats may need to verify your identity and request before responding. To make a privacy request, use the Shop Disco Cowboy Hats contact form and select the most relevant topic. Do not send passwords or full payment-card numbers.

Children’s privacy

Shop Disco Cowboy Hats is not directed to children under 13, and the website is not intended to knowingly collect personal information from children under 13. A parent or guardian who believes a child submitted personal information may contact Shop Disco Cowboy Hats to request review and appropriate action.

External websites and services

The website may link to services operated by other organizations. Their privacy practices are governed by their own policies, and Shop Disco Cowboy Hats is not responsible for the privacy practices of an external website.

Policy updates

This policy may be updated when the website, service providers, business practices or legal requirements change. The updated version will be posted on this page with a revised date. Material changes may also be communicated through another appropriate notice.

Privacy questions